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Remove ThinkPoint Fake Security Program

ThinkPoint is a new fake security program that is installed by a ransomware trojan. Once installed, ThinkPoint basically prohibits you from running your programs claiming that the program you are trying to run is infected and must be shut down. On computer startup, ThinkPoint runs a fake security scan and claims to find several infections, some of which require so-called ‘heuristics module’. If you accept to remove the alleged infections, ThinkPoint opens up a sales page to try to sell you the fake update for $59. No matter what you do, do not buy this program as you would be wasting your money and may even jeopardize your Credit Card information.

Depending on the severity of your infection, ThinkPoint removal can be very straight forward or a bit more challenging. As mentioned above, ThinkPoint blocks you from running programs including browsers and antivirus products. It does this in order to block removal attempts. Follow the steps below to remove this pest:

1. Hit Ctrl+Alt+Del to bring up your Task Manager.
2. Go the Processes Tab.
3. Locate the process called hotfix.exe, click on it and choose ‘End Process’. This should to temporarily disable ThinkPoint. This should allow you to run your programs again.
4. Start up your existing antivirus program, grab all available updates and run a full scan.

If you are unable to bring up Task Manager, or if your antivirus does not pick up ThinkPoint, you can follow the steps outlined here. Make sure to follow the optional steps as well.

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